We know tech can be frustrating, and would love to help process your donation over the phone if you would prefer – please give us a call at (212) 974-7111. For those of you who would prefer to make the donation online, we’ve cooked up a few things to try to fix the issue:
- Try using a different browser: Many forms do not load correctly on older versions of browsers, in particular Internet Explorer. First try loading the form on a different browser (Google Chrome is recommended).
- Try updating your browser: You may want to try downloading a newer version of your browser, many of the newer versions contain bug fixes and improvements that may help fix the issue. Here is how to update your browser: https://updatemybrowser.org/
- Still no luck? Give us a call! If the form is still not working, please give us a call at (212) 974-7111 or email our Administrative/Executive Assistant at firstname.lastname@example.org to process your generous donation!
Thank you so much for your support!